FAQS
1. Are JGL Shoes comfortable to wear?
JGL Shoes are comfortable because they are light weight, made with the best genuine leather and crafted to the highest standards. Initially you might need to get accustomed to the higher position of your feet. And you will be soon wearing them at home, at work, at weddings just like any other regular shoes. In fact you may never compromise your height by wearing those regular shoes again.
2. How does a Chinese or other international sizes convert to the USA/Canadian sizes?
You can follow the link under to refer to international size conversion:
Size Conversion
3. If there are something wrong with the shoes when I receive them. could I exchange or get my refund back?
If any defects found, please contact our customer service within specified period. Please click here:(Our Gurantee).
4. Can you send me a catalog about your shoes?
Our Shoes is strictly an online retailer, and therefore we do not provide a hard copy catalog to the customers. Our website is updated on a regular basis. By visiting our website frequently, you will see the most up-to-date information on our available products.
5. I wear wide width shoes. Do you have such shoes in stock?
Generally our Shoes are available in Medium Width. The Medium Width should fit well on most feet. However, people with wider feet can try wearing at least one size bigger shoes or you can make an order about a pair of shoes,we will make a pair for you.
6. How does your elevated shoes works?
Our height increasing elevator shoes are not going to make you grow taller, they are similar to high heels, but the heels are hidden and much more comfortable, with our patented height increasing shoes offer extra cushion, the additional layer of shock absorption cushioning ensure the bottom of feet to receive minimal impact from walking
7. I'm new to buying over the Internet, How do I order?
?All the items you see are available to buy online or by post. Simply click on the item you wish to buy, select the size and colour required and click'add to cart'. Then you can go back and add additional items to your cart or' checkout now'.
8. At what time should I call the Customer Service?
Our customer service online is open from 8:00am to 6:00pm BeiJing Time£¨GMT+8£©£¨0:00am to 08:00am GMT) , Monday through Saturday. We also have an E-Mail ,if you would like to ask something when the LIVE CHAT is unavailable , please email us . elevatingshoes@hotmail.com
9. What payment methods do you accept?
We accept Master Card and VISA Card .
10. Is it safe to use credit card information to make a purchase?
automatically directed towards a secured server. Here you can enter your credit card information which is encrypted by SSL (Secured Socket Layers). This is the most advanced online ordering security system available
Absolutely, once you have checked out from the shopping cart the site will be
11. How long will it take for my purchase to be delivered?
When you place an order with JGL shoes, you are emailed a confirmation of your order. We ship most of the orders on the day when we received the payment. Once your order is shipped, you can receive an email with the tracking information for your shipment. The tracking information sent to you, via email from JGL Shoes will provide the most detailed information when the order is shipped.As a general rule of our country, most shipments to the China should take about 3-7 business days. Most international shipments should take about 15 business days.
12. How to become the member of your website?
After you register on our website successfully , you have becomed our member .
please click here and become our member.Sign In Now
13. How much will it cost to return an order?
If you ordered one item and decide to return it, your total refund will be the cost of the item and the import fees, minus the Return Shipping and Processing fee of $15 (one item)
14.How is my order processed?
Once you place your order, you will receive a confirmation email from us, our authorized online payment provider.Sometimes you should go to the bank to pay for your goods. We will process your order on the day we receive the payment (weekend and public holidays excluded). You will then receive a shipping confirmation email once your order is shipped.
15.How Much Height Will Elevator Shoes Add?
This depends largely on the manufacturer and the style of the shoe, but tipically elevated shoes will invisibly increase your height by 2.0 to 4.0 inches without losing any comfort.
